Individual income tax, ITR12

Get through individual filing season without your seniors chasing paper.

The filing-season document chase and intake, run for your individual tax book.

The problem

Three problems every filing season brings.

For South African practices that file individual income tax returns and lose the season to chasing IRP5s, medical-aid certificates, retirement annuity certificates, and rental schedules.

Clients are slow to send their documents

Filing season runs from 13 July to 23 October. The IRP5s, medical-aid certificates, retirement annuity certificates, and rental schedules arrive slowly as the deadline nears.

Your seniors are chasing instead of reviewing

Your seniors spend the season sending a fourth follow-up for one missing certificate, when they should be reviewing returns.

A SARS verification reopens a closed file

A return gets flagged for verification, the supporting document was never collected, and a senior reopens a file that should have been closed weeks ago.

C-Suite Individual

C-Suite Individual is a read-only assistant for the ITR12 client book. Through filing season, 13 July to 23 October, it chases the clients who are slow with their paperwork, then checks each document against the right return and marks anything missing or mis-categorised, so your reviewer opens a file that is already clean and signs it off.

How it runs

What C-Suite Individual does for each return.

Chases the clients slow to send

Every client still owing paperwork gets a follow-up in your firm voice, with the specific documents named, stepping up as the deadline nears. Every message waits for a person on your team to approve it before it sends.

Reads and sorts what comes back

IRP5s, certificates, and schedules arrive over email, WhatsApp, or a portal, and land read, named, and filed against the right client and the right return, so the file opens already in order.

Flags the gaps before the reviewer

A missing certificate, a mismatch, a return with a document still outstanding: these surface early, while there is time to fix them, instead of at review with the deadline on top of you.

Holds everything for your sign-off

Your reviewer approves every message and every figure before it goes out, and the log shows who approved what and when.

Runs on the software your practice already uses
XeroSagePastelGreatSoftCaseWareSARS eFiling

C-Suite works inside the accounts and systems your practice already owns, with read-only access you grant and can revoke. Nothing is filed and nothing posts to a ledger without your sign-off.

Where to start

Start free, then move at the pace your practice is comfortable with.

Every step delivers something real before asking for the next: the free estimator does the hard arithmetic today, the snapshot shows where your intake will jam, the pilot runs the chase on your hardest clients, and the sprint runs the whole season on your book.

SARS Provisional Tax Estimator

Check the penalty exposure on a provisional taxpayer before the deadline, in two minutes.

A browser tool that works out IRP6 payments, business-day-adjusted SARS due dates, paragraph 20 underestimation penalties against the 80 or 90 percent benchmark, and indicative section 89quat interest, for individuals, companies, and small business corporations. No sign-up to run it.

Season Readiness Snapshot

See where your intake will jam before the season opens, on your own numbers.

Send an aggregate client list and how last season ran, with no client information and no SARS credentials, and within three working days you get a sharp written snapshot of where your intake will jam and the one fix to make before season opens.

Capped at 15 practices for the season, because we read every snapshot by hand. Intake closes 30 June.

Live Intake Pilot

Watch the engine work on your hardest clients before you commit to the season.

Pick 25 of your slowest individual tax clients, and over two weeks we run the chase and the sort on them while your team signs off every outbound message. Read-only throughout, with a short read-out at the end on collection rate and reviewer hours saved.

Read-only throughout, a signed POPIA operator agreement before any client data is touched, and your team approving every message.

Offered to practices that have had a Snapshot, and credited in full against the Season Intake Sprint.

Season Intake Sprint

Run the whole individual season on your book, with the year-round engagement after it.

We configure the chase-and-intake engine against your individual tax book, read-only against the tools you already use, with automated chasing through the season, AI that reads and sorts returned documents and flags missing or mis-categorised items before the reviewer, and your team signing off throughout.

We agree the outcome in writing before any work starts, then keep refining the setup against your real client base until that outcome is met and you are satisfied it works. The once-off setup is a non-refundable commitment to getting you there.

Booked and live before 1 July, because a chase engine that goes live in September has missed the season. Two season packages for 2026, with a waitlist after that.

The trust wall

Built so an outside party can never act in your practice’s name.

The biggest fear is an outside party getting near your clients and your SARS eFiling and getting something wrong in your firm’s name. Here is how each of those risks is prevented.

No write access to your eFiling

We never get write access to your SARS eFiling. The permission scopes you grant show that limit. Your team files; we never do.

Sign-off you cannot switch off

Nothing reaches a client and nothing is filed until a person on your team approves it. That approval is on by default and cannot be switched off.

A full, exportable audit log

Every action is logged, attributed, and exportable, so you have a clean answer ready for SARS or your professional-indemnity insurer whenever one is asked for.

It runs in your practice's name

It works on the tools you already use, in your practice’s name, so your client sees your own firm being efficient.

You stay the practitioner of record

You remain the practitioner of record on every return. We run the operations underneath, and the professional judgement and the SARS relationship stay with your team.

Questions practices ask

The questions practices ask before they start.

Do you get access to our SARS eFiling?

No write access, ever. We work read-only on the documents and the practice systems you connect, and the permission scopes you grant show it. We never file or change anything on eFiling; your team does, after sign-off.

How does this sit with our reviewers?

Underneath them. C-Suite Individual runs the chase, the intake, and the flagging, and hands your reviewer a file that is already in order. The review, the judgement, and the filing stay with your people.

Is our client data safe?

It is read-only, hosted in South Africa, aligned with POPIA, and never used to train a model. Every action is logged and exportable, and your team signs off before anything reaches a client.

Who stays responsible for the return?

You do. You remain the practitioner of record on every return. C-Suite Individual runs the operations underneath, and the professional judgement and the SARS relationship stay with your practice.

Take the first job off your desk this week.

Start with the free SARS Provisional Tax Estimator, yours to keep, then book a 15-minute call when you want it run on your book. You speak to Ty Panaino, who scopes the work and agrees what good looks like before anything starts.

Open the free estimatorBook a 15-minute discovery call

Source: the paragraph 20 underestimation penalty and section 89quat interest are set by the Fourth Schedule to, and section 89quat of, the Income Tax Act 58 of 1962. See SARS, Guide to Provisional Tax.